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Terms of Service

Allergies:

Food sold from this premises may contain
allergens or traces of allergens including; nuts, tree nuts, sesame seeds, eggs, milk, soy, wheat,

lupin, gluten and sulphides. Please advise of any allergens you would like us to be aware of. 


Inspiration Images: 
Sweet Street Cakery will not replicate other designs. We respect the ownership and copyright of the original designer. We can use images as design inspiration and create something unique for you. 

Insurance:

Sweet Street Cakery is an insured, licensed and registered food-safe premises. 


Cake Storage:

Our cakes are buttercream cakes and are required to be stored in the fridge, but recommended to be enjoyed at room temperature. This means that you will need to find space in your fridge for your cake, and bring it out 1-2 hours before serving. 

If being delivered to a venue, Sweet Street Cakery will ensure this is done with care. Unfortunately, Sweet Street Cakery cannot be held liable for any damage incurred when being stored at other premises or when being handled by people or staff outside of Sweet Street Cakery. 

Pick Up & Delivery:

Pick up is available from our studio in Eleebana, NSW. Delivery in the Newcastle, Hunter Valley or Lake Macquarie region is possible, but may incur a fee depending on location. 

Refunds/Returns:

If you need to cancel your custom order, a minimum 7 days notice is required.

Once delivered or collected, all food/perishable items cannot be returned or refunded. We strictly cannot offer a refund for any cakes or sweets that have been consumed.

We want you to be over the moon with your order. If for some reason you are unhappy, please contact us so we can do our best to resolve the issue. 

Our cakes are handmade and made to order. Minor variations in colour and designs can occur.

General Conditions: 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

This website is operated by Sweet Street Cakery. Throughout the site, the terms “we”, “us” and “our” refer to Sweet Street Cakery. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Our site is hosted on Wix.Com. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

By proceeding with your order, you consent to the above mentioned terms and conditions.

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